Our product guarantees cover manufacturing defaults only. Our guarantee does not cover products damaged through general wear and tear, through misuse or through accidental damage. Please get in contact with us on email@example.com if your product is faulty and within its guarantee period. We will be glad to arrange a replacement with an equivalent product from our current range.
Please also note that our guarantee does not cover any product that has been used for commercial use. Please contact our trade department for more information: firstname.lastname@example.org