Merchandising Assistant

Working with the B&M (Buying & Merchandising) team, support weekly trading preparation, seasonal planning, stock purchasing and intake. Sets up and maintains administration systems to document and manage the processes accurately. Takes lead responsibility for the purchase order (PO) cycle with the supply base, reporting back via the Delivery Schedule.



  • Assists in the preparation of the weekly trading pack: to include Sales and Margin; Stock; Out of Stock (OOS); Backorder and Availability analysis. In addition, maintains daily full price: markdown SKU listing.
  • Undertakes end season quarterly Lessons Learnt analysis, providing summaries to accompany analysis, to clearly present accurate and timely findings. Also, assists in the preparation of quarterly strategy, mid-term and sign-off analysis.
  • Manages all aspects of intake process from PO to warehouse; liaising with suppliers; freight forwarders and warehouse.
  • Supports the team in raising POs in response to business requirements, ensuring accuracy in buy volumes, carton quantities, CBM and cost prices. Maintains accurate records, distributes POs to suppliers, resolves queries and obtains shipping documents in a timely manner.
  • Sustains a continual dialogue with the supplier base, ensuring suppliers provide order and component trackers on a weekly basis. Maintains the weekly delivery schedule. Flags delivery issues and ensures a conclusion is reached to all issues. Finally, manages the process to close POs once receipted.
  • Reviews department forward covers on a weekly basis, making recommendations to ensure OOS and over-stocks are minimised, and availability targets are met.
  • Takes ownership of the backorders to enable report, updates NetSuite and liaises with the Online Merchandising team to ensure Magento is updated.
  • Liaises with Finance and suppliers to ensure all relevant paperwork is received and filed to achieve on-time payment. Helps support the creation of the weekly payments list in line with the payments process.
  • Prepares, writes commentary, and issues Daily Sales to the B&M Team.
  • Builds and maintains strong working relationships with Soak & Sleep colleagues, suppliers, warehousing, and shipping partners to optimise the supply chain.
  • Helps support the B&M team in organising relevant preparation for supplier visits.
  • Supports the wider B&M team during peak trading periods and annual leave.
  • Undertakes ad-hoc projects as required.



  • Some experience of a retail organisation within a store or head office.
  • Experience working in an eCommerce retail business would be beneficial.
  • A relevant degree or business-related qualification ideal, but not essential.



  • A confident communicator
  • Extremely well organised
  • Strong attention to detail
  • Numerate with good Excel skills and ability to analyse data at an intermediary level
  • Self-motivated, with the ability to work as part of a team



  • Timely and accurate delivery of Trading, Lessons Learnt and ad hoc reporting
  • Timely and accurate management of the Delivery Schedule, including communication with suppliers and collation of paperwork for payments
  • Timely and accurate issue of both Purchase Orders and recording receipt of confirmations from suppliers


Department: Merchandising

Reports to: Junior Merchandiser

Direct Reports: None



This is a full-time position based at our head office in Guildford. We are a few minutes from Guildford station if you are travelling by train.


Sound like you?

Email with your CV and covering letter.