UK Delivery Options
Mainland UK and UK Islands, including Northern Ireland:
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Standard Delivery: 4–7 Working Days
- Orders under £70: £4.95
- Orders over £70: Free
- Courier: DPD
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Next Working Day Delivery (excluding Northern Ireland and UK Islands)
- All orders: £7.95
- Courier: DPD
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Local Store Pick Up (including Northern Ireland)
- All orders: £3.95
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Mattresses, including Wholesale
Please note: Harrison Spinks mattress deliveries will take between 4–7 weeks.
- Delivery: Free
- Courier: Furdeco
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Furniture
- Delivery: Free
- Courier: Furdeco
Additional Information
- Standard Delivery is free to mainland UK on orders over £70.
- Local Store Pick Up orders are delivered to your chosen store. Orders placed before 2:00pm are delivered on the next working day. This service is unavailable after 2:00pm.
- Next Working Day Delivery – Order by 2:00pm for same-day processing and delivery on the next working day. Please check your postcode eligibility before selecting this service. This service excludes Northern Ireland.
If you live in Jersey or Guernsey, Next Working Day Delivery is a 48-hour service rather than a next-day service.
Good to Know
Next Working Day Delivery – Order by 2:00pm for same-day processing and delivery on the next working day. Please check your postcode eligibility before selecting this service. This service excludes Northern Ireland.
If you select Next Working Day Delivery over a bank holiday weekend, your order will be delivered on Wednesday.
Orders using our Standard Delivery service (4–7 working days) are dispatched closer to the delivery date. You may therefore not receive a dispatch notification until the fourth working day after placing your order.
If you have not received a dispatch notification, please wait until the end of the second-to-last working day of your delivery window before contacting our Customer Service team.
Local Store Pick Up orders are only available until 2:00pm on working days and will be delivered to your chosen store on the next working day. This service is unavailable after 2:00pm and on non-working days.
Delivery Process
Most UK orders are delivered by DPD. Some larger deliveries may be delivered by DPD or Pallex. Mattresses and large palletised items will be delivered separately.
Once DPD has received your parcel, they will email you directly. You can then track your parcel or divert it to a safe place.* DPD will also email you on the day of delivery with a delivery timeslot.
You can track your DPD delivery at www.dpd.com or by downloading the DPD app.
*When opting for delivery to a safe place, please bear in mind that the courier driver will use their judgement to decide whether the selected location is sufficiently secure.
If you have any issues with your delivery, please contact our Bedding Experts by calling 01483 616 616 or message us here .
Mattress and Furniture Delivery
We can only deliver mattresses and furniture to UK mainland postcodes. Non-faulty mattress and furniture returns will cost £45.
We use Furdeco for mattress and furniture deliveries. Furdeco will contact you to arrange a delivery time and will send you a text message the day before delivery to confirm your timeslot.
On the day of delivery, Furdeco will call when they are approximately 30 minutes away. Please check that you are satisfied with the mattress and refuse delivery if the packaging is damaged in a way that may have caused a fault.
If you ordered other items at the same time as your mattress or furniture, these items will be sent separately via DPD.
You can track your mattress or furniture delivery at furdeco.co.uk/track-your-order .
Wholesale Orders
Our delivery process and pricing may be different for wholesale orders. Please contact our dedicated account managers to confirm the cost and expected delivery time of your international order.
Email: wholesale@soakandsleep.com
Telephone: 01483 616 444
You can also read our wholesale information page .
EU Delivery Costs and Times
We are currently experiencing issues that prevent us from providing European delivery. We are working to resolve these issues so that we can resume international delivery as soon as possible.
Rest of World Delivery
We are currently experiencing issues that prevent us from providing international delivery. We are working to resolve these issues so that we can resume international delivery as soon as possible.