Speak to our
Bedding Experts
We use our unique expertise to help everyone get a better night's sleep.
At Your Service
Those precious hours of sleep need to work hard for you. Which is why we do our best to help you find the right sleep solutions tailored to your needs whether you have specific sleep concerns or want to enhance your sleep.
Curious, confused or just uncertain? Our Bedding Experts are extensively trained (they really know their stuff) and bordering on nerdy when it comes to just how much they LOVE the products we sell, and how passionate they are about helping you improve and enhance your sleep.
Know we’ll be honest and open when dealing with you, and that we’ll always give you a fair and reasonable solution to any problems you might have.
Considerate Conversations
We pride ourselves in delivering exceptional service to the people who matter most - our customers.
Our expert Advisors are here to assist you and we believe every customer should be treated fairly and respectfully. In turn, we expect the same from our customers.
We have a zero-tolerance policy toward abuse of any kind. If a conversation or request becomes abusive towards our staff, we reserve the right to terminate that interaction immediately.
Need Some Help?
Then just get in touch with us. You can call us, drop us an email, or use our instant messenger – your choice!
To live chat us click the Help button in the corner of your screen.
Did You Know?
There’s a huge amount of information on our website to help with a range of questions. Take a look.
Black Friday Opening Hours
DATE | OPENING HOURS |
---|---|
Fri 26th November | 9am - 5pm |
Sat 26th November | 9am - 5pm |
Sun 27th November | Closed |
Mon 28th November | 9am - 7pm |
Festive Opening Hours
DATE | OPENING HOURS |
---|---|
Sat 24th December | Closed |
Sun 25th December | Closed |
Mon 26th December | Closed |
Tue 27th December | 10am - 4pm |
Wed 28th December | 9am - 5pm |
Thur 29th December | 9am - 5pm |
Fri 30th December | 9am - 5pm |
Sat 31st December | Closed |
Sun 1st January | Closed |
Mon 2nd January | Closed |
Tue 3rd January | 9am - 5pm |
We are closed February 23rd from 3pm-5pm
Once a month, we bring the Soak&Sleep team members together for a business update where we discuss how we can continue to deliver and improve upon delivering our vision of better sleep for all.
During this time our customer service lines will be closed so that every team member can participate in the delivery of our vision. We appreciate you bearing with us as this allows us to improve the Soak&Sleep experience. One of our customer services team will come back to any questions received the following day.
Note: Just to let you know we are currently experiencing a technical issue, which means some confirmation emails are not being sent.
We are working hard to fix this and once it has been resolved, you will receive the confirmation email.
Please rest assured we do have your order and it is being processed. This technical issue is not causing any delays to the dispatching of orders.
Please Note: We are currently experiencing a technical issue with our contact form. If you need to get in touch with us please either email us at info@soakandsleep.com or call us at 8am - 6pm on Monday - Friday at 01483 616 616. We are working hard to fix this issue.