Price Promise

The Soak&Sleep price promise assures you can rest easy and relax knowing you’re getting the very finest quality bedding and bathware at the fairest price. We do the hard work so you don't have to. If you have shopped with us and find a lower price elsewhere online or in a retail store for an equivalent* product within 30 days of purchase, we'll refund the difference. You can’t say fairer than that.

How does our price promise work?

If you have shopped with us and find a lower price elsewhere online or in a retail store for an equivalent* product within 30 days of purchase, we'll refund the difference. You can’t say fairer than that.

So, how do we do it?

Our team is pretty fixated about getting things right. To make sure you get the best price, we:

Obsessively compare our prices to high street and online retailers, not just the high street. For every product we state the 'RRP' – this is the price that the nearest competitor charges based on our research.
Ensure when a product is exclusive to us, our comparisons are based on the closest equivalent products.
We design, commission and sell our own products, making sure we understand the quality and price that will make a difference to our customers and build that into our plans.

Never, ever scrimp on quality, materials or finishing touches just to achieve a price point. By understanding what other retailers do, we work with our trusted manufacturers to develop products focused on the very best quality and materials.
Don't have retail stores and the associated overheads. This gives us the flexibility to offer you the very best prices.

If you shop with us and your purchase is subsequently lower on our website, we will honour the difference of the price change if it is within 48 hours.

We work hard to provide the finest quality materials at the fairest prices, always. You can confidently rest assured with Soak&Sleep you’ll pay the fairest price on the market. As our value is often unbeatable, you’ll be hard pressed to find a better price elsewhere. And that’s a promise.

*Products must clearly be of an equivalent specification.

Our price promise applies to our website but not for wholesale or marketplace customers.

The price promise is not valid when a competitor's product is on sale or promotion.

Think you’ve found a comparable product at a cheaper price? Just email us at wefounditcheaper@soakandsleep.com and include all the details of the product you are comparing (i.e. price, size, fill, tog, etc.) along with a link and/or screenshot.