Price Promise

Sleep easy with the Soak&Sleep Price Promise

The Soak&Sleep price promise reassures you that you're getting the very best quality for the very best price. We do the hard work so you don't have to!

How does our price promise work?

We are confident enough to say: 'If you find it cheaper, we'll match it'! If you have already shopped with us and find a lower price for an equivalent* product within a month of purchase, we'll refund the difference.

So, how do we do it?

When we're not sleeping we obsess about these details:

  • We regularly compare our prices to high street AND online retailers, not just the high street like many other retailers. For every product we state the 'RRP' – this is the price that the nearest competitor charges based on our research.
  • We like to innovate, so when a product is exclusive to us, our comparisons are based on the closest equivalent products.
  • We design, commission and sell all our own products. Before we start designing a product we take time to understand the quality and price that will make a difference to our customers.
  • We never scrimp on quality, materials or finishing touches just to achieve a price point. By understanding the retail competition we can work with our trusted manufacturers to develop products focussed on the very best quality and materials.
  • We don't have retail stores and the associated overheads which gives us greater flexibility to offer the very best prices.

* Products must clearly be of an equivalent specification.

Our price promise applies to our website but not for wholesale or marketplace customers.

The price promise is not valid when a competitor's product is on sale or promotion.

f you think you have found a cheaper price just email us as at [email protected] and include all the details of the product you are comparing (i.e. price, size, fill, tog, etc.) along with a link and/or screenshot.

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