Your mattress will feel different according to the base it's placed on. Any bed base will work, so long as it is well-ventilated - your mattress needs to breathe for it to stay in good condition. Always choose the right size mattress for your bed base. Too small, and it will look strange, too large and you'll damage the mattress. Sagging or broken bed bases will damage your new mattress, we recommend buying a new bed base at the same time as your mattress. If you intend to use a slatted base, the slats should be no more than 7cm apart.
Made to last
Handcrafted by skilled bed makers, everything about this mattress is made to the highest quality and has been made to last. The tufting ensures the internal structure of the mattress remains sound while creating a deep and luxurious sleeping surface. Side stitching and an outer support frame keep the mattress in good shape and add support to the structure and sides. This mattress should be regularly turned to increase its lifespan. The stitched handles help you position your mattress with ease. For further information, see our care guide below.
Welcome your new mattress
You may notice a slight odour when removing your mattress from its packaging. This is normal and will go away after couple of days. Your mattress may also have compressed slightly during the delivery process; leave your mattress to air and it will quickly bounce back into shape.
Regularly rotate
Your mattress will adapt to the weight and contours of your body; rotating your mattress from foot to end will keep the filling even and extend the life of your mattress. Rotating a mattress is a two-person job, so get some help.
Settlement is normal
After a few weeks of use, you might notice that the sleeping areas are wearing more quickly than the rest of the mattress. Don't panic! Mattresses with very soft, natural layers do naturally compress slightly and it's a sign of a high quality fill. You can minimise this settlement by regularly rotating your mattress and using a mattress topper.
Protect what's precious
Always use a mattress protector. It helps keep your mattress fresh and clean and extends the life of your mattress.
Spot clean only
If you spill on or mark your mattress, spot clean it with soapy water and a cloth. Allow it time to dry thoroughly before making up your bed again.
Pull back the covers
Pull back your duvet to air your bed while you're getting ready for the day. This helps excess moisture to evaporate so your bed stays fresher and cleaner. Once a week you should air your bed for a few hours by turning back all bedding from the mattress to allow any moisture to evaporate.
