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We use our unique expertise to help everyone get a better night's sleep.
At Your Service
Did You Know?
We are closed Wednesday 29th September from 2pm.
Once a month, we bring the Soak&Sleep team members together for a business update where we discuss how we can continue to deliver and improve upon delivering our vision of better sleep for all. During this time our customer service lines will be closed so that every team member can participate in the delivery of our vision. We appreciate you baring with us as this allows us to improve the Soak&Sleep experience. One of our customer services team will come back to any questions received the following day.
Note: Just to let you know we are currently experiencing a technical issue, which means some confirmation emails are not being sent.
We are working hard to fix this and once it has been resolved, you will receive the confirmation email.
Please rest assured we do have your order and it is being processed. This technical issue is not causing any delays to the dispatching of orders.
Please Note: We have been receiving a lot more emails than usual recently, so it has been taking us longer than normal to solve your queries.
Please kindly bear with us - we promise a Customer Service Executive will be in touch as soon as possible. Please know we are replying to all queries in date/time order, within our working hours.
We thank you for your patience and politely ask that you do not send us a separate query to avoid duplicate work for our Executives.
Christmas Opening Hours
|Thu 24th December||8am - 12pm|
|Fri 25th December||Closed|
|Mon 28th December||10am - 4pm|
|Thu 31st December||9am - 12pm|
|Fri 1st January||Closed|