Pillow Care Guide

Keep your pillows looking and feeling their best with a shake and a plump every morning. This will help the filling to redistribute and recover and regain its plumpness. For Memory Foam, Latex and pocket sprung pillows you won't need to plump, but simply wash the outer cover on a regular basis to keep it at its best.

We recommend that you always use a pillow protector to protect from accidental spills and stains. Washing your protector frequently helps to maintain a clean and fresh pillow and buying a second set of protectors allows you to rotate with the weekly wash.

Before cleaning your pillow, always check the care label on the product for clarity on washing temperatures and the suitability of use of bleach, tumble drying and dry cleaning. Given the generous fill in pillows, we recommend using a professional laundering service at your local dry cleaner. Their large capacity washing machines and dryers are best suited to the dense fills of these products. If you do choose to wash your pillow at home it is essential that you do not overload your washing machine and that it is 100% dry before using to avoid clumping or ruining the filling. The drying stage will require patience to ensure that the filling is totally dry. A good tip from one of our key partners is to weigh your duvet pre-wash and post-drying, if it weighs the same it should be reliably dry.

To keep your pillow in tip top condition, we would recommend washing every 6 months. A good habit to form is to wash your pillows when switching your duvets for a new season. Always store pillows freshly cleaned in a breathable bag.

If you need any further help or guidance please contact our Customer Services team who will be delighted to help you with your query.

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